Privacy Policy

1. Overview and Commitment

At ChartDetector, we believe your financial information should remain private. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our AI-powered chart analysis service. We are committed to:

• Processing your chart data securely and privately
• Never selling your personal or trading information
• Maintaining transparency about our data practices
• Giving you control over your information
• Complying with applicable privacy laws and regulations

2. Information We Collect

2.1 Chart and Trading Data

When you use ChartDetector, you may upload:

• Chart Images: Screenshots or images of trading charts from platforms like TradingView, Yahoo Finance, or other sources
• Market Data: Information extracted from charts including prices, timeframes, and technical indicators
• Analysis Preferences: Your selected experience level, risk tolerance, and trading style preferences

2.2 App Usage Information

We may automatically collect:

• Device information (iOS version, device model)
• App usage statistics and performance metrics
• Error logs and crash reports for service improvement
• General analytics to understand feature usage patterns

2.3 Account and Communication Data

• Contact information when you reach out for support
• Preferences for app notifications and updates
• Feedback and reviews you choose to provide

3. How We Use Your Information

Your information is used exclusively for the following purposes:

3.1 Primary Service Delivery

• AI Analysis: Processing uploaded charts to provide personalized trading insights
• Pattern Recognition: Identifying chart patterns, support/resistance levels, and trend analysis
• Personalization: Adapting recommendations to your experience level and trading goals
• Confidence Scoring: Providing reliability metrics for each recommendation

3.2 Service Improvement

• Enhancing AI algorithms and analysis accuracy
• Improving app performance and user experience
• Developing new educational features and capabilities
• Ensuring service security and preventing misuse

3.3 Communication and Support

• Responding to your questions and support requests
• Sending important service updates and notifications
• Providing educational content about trading concepts

4. Data Processing and Security

4.1 Data Encryption

• All data transmission uses TLS encryption
• Chart images are processed in secure, isolated environments
• Analysis results are encrypted during storage and transmission

4.2 Access Controls

• Strict access controls limit who can view your data
• Employees access data only when necessary for service delivery
• All access is logged and monitored for security

4.3 Processing Principles

• Chart data is processed solely for providing your requested analysis
• We use privacy-preserving techniques where possible
• Processing is limited to the minimum necessary for service delivery

5. Data Retention and Deletion

5.1 Chart Data Retention

• Temporary Processing: Uploaded charts are typically processed and deleted within 24 hours
• Analysis Results: May be cached briefly to improve performance
• User Preference: You can request immediate deletion of specific chart data

5.2 Account Data

• Usage analytics are retained in aggregate form for service improvement
• Support communications are kept as long as necessary for assistance
• You can request deletion of your account data at any time

6. Information Sharing and Third Parties

6.1 Service Providers

We may share limited data with trusted service providers who:

• Provide cloud infrastructure for secure data processing
• Assist with AI model training and improvement
• Support customer service and technical operations
• Are bound by strict confidentiality and security obligations

6.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate potential violations of our Terms of Use

7. Your Privacy Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Understand how your information is being used

7.2 Correction and Deletion

• Correct inaccurate personal information
• Request deletion of your personal data
• Withdraw consent for data processing where applicable

7.3 Control and Preferences

• Manage notification preferences within the app
• Control what data you share with our service
• Opt out of non-essential data collection

8. International Data Transfers

If you use ChartDetector from outside our primary operating region, your information may be transferred to and processed in other countries. We ensure such transfers comply with applicable privacy laws through:

• Appropriate safeguards and security measures
• Standard contractual clauses where required
• Compliance with cross-border data protection requirements

9. Children's Privacy

ChartDetector is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our data practices or service features
• Updates to applicable privacy laws
• Improvements to our privacy and security measures

We will notify you of material changes through the app or other appropriate means. Your continued use constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us:

12. Additional Information

12.1 California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used.

12.2 European Users (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to be forgotten.